About me
Skills
CUSTOMER HAPPINESS
I love spreading happiness on the web by providing awesome customer support. I aim to not just solve the user’s problem but go out of my way to create a memorable experience.
COMMUNITY MANAGEMENT
In order to have a kick-ass virtual community, I aim to build personal relationships and be as open as I can to others. Engaging them on a personal level is the only way I roll.
GROWTH HACKING
I always try to find different ways to improve things and conduct as much experiments as I can to achieve growth for a product or service.
UI Design
Something I like to do for fun is design UI for mobile apps using my favorite tool called “Sketch”.
Clients
Fun Fact
Digital Nomad Lifestyle
CrossFit Noob
Tea Over Coffee
Apple Fanboy
Resume
WORK HISTORY
June 2016 – Present
Customer Happiness
Monj
Monj is a digital food and cooking platform designed to create healthful change.
June 2015 – June 2016
Community Manager/Customer Support
Expert Photography
Photography blog & membership site
EDUCATION
2007 – 2011
Bachelor’s Degree in Information Technology
St. Paul University Iloilo
Technical Skills
Basic HTML & CSS
WordPress
Adobe Photoshop
UI Design :: Sketch
Podcasting :: Adobe Audition
TESTIMONIALS
Espree Devora
Founder / WeAreLATech
Karl exceeds all expectations. He’s not only a teammate, he’s passionate about his work and delivers with precision and commitment. It’s with great luck our paths crossed. I hope to work with him for many years to come.
Starr Horne
Co-Founder / Honeybadger
Karl was a pleasure to work with, and if I had enough work to keep him busy I’d hire him again in a heartbeat. I worked with Karl for about six months, during which time he helped me with social media management, business development and other office tasks. He always responded promptly, taking the time to ask any questions necessary before starting on the task at hand. He worked quickly and produced good results. We simply ran out of work for him to do, otherwise he’d still be here. 🙂