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Karl Marty Balingit

I enjoy customer happiness

About me

Skills

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CUSTOMER HAPPINESS

I love spreading happiness on the web by providing awesome customer support. I aim to not just solve the user’s problem but go out of my way to create a memorable experience.

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COMMUNITY MANAGEMENT

In order to have a kick-ass virtual community, I aim to build personal relationships and be as open as I can to others. Engaging them on a personal level is the only way I roll.

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GROWTH HACKING

I always try to find different ways to improve things and conduct as much experiments as I can to achieve growth for a product or service.

UI Design

Something I like to do for fun is design UI for mobile apps using my favorite tool called “Sketch”.

Clients

Fun Fact

Digital Nomad Lifestyle

CrossFit Noob

Tea Over Coffee

Apple Fanboy

Resume

WORK HISTORY

June 2016 – Present

Customer Happiness

Monj

Monj is a digital food and cooking platform designed to create healthful change.

May 2016 – Present

Co-Founder/CMO

Banyera

Online Fish Market

June 2015 – June 2016

Community Manager/Customer Support

Expert Photography

Photography blog & membership site

Sept 2014 – Present

Community Manager

WeAreLATech

LA tech community

Nov 2014 – Present

Founder/Host

Filspiration

Inspirational Filipino podcast

Jan 2012 – Sept 2015

Virtual Assistant

Stussy

Clothing brand

Apr 2013 – Oct 2014

Customer Support

1WD.tv

Freelance web design training

Dec 2012 – Oct 2014

Community Manager

1stwebdesigner

Web design blog

Jan 2013 – June 2013

Virtual Assistant

HoneyBadger

Exception and uptime monitoring for web apps

Jan 2012 – Jan 2014

Virtual Assistant

Glue Digital

Web design & development

EDUCATION

2007 – 2011

Bachelor’s Degree in Information Technology

St. Paul University Iloilo

Technical Skills

Basic HTML & CSS

WordPress

Adobe Photoshop

UI Design :: Sketch

Podcasting :: Adobe Audition

TESTIMONIALS

Espree Devora

Founder / WeAreLATech

Karl exceeds all expectations. He’s not only a teammate, he’s passionate about his work and delivers with precision and commitment. It’s with great luck our paths crossed. I hope to work with him for many years to come.

Starr Horne

Co-Founder / Honeybadger

Karl was a pleasure to work with, and if I had enough work to keep him busy I’d hire him again in a heartbeat. I worked with Karl for about six months, during which time he helped me with social media management, business development and other office tasks. He always responded promptly, taking the time to ask any questions necessary before starting on the task at hand. He worked quickly and produced good results. We simply ran out of work for him to do, otherwise he’d still be here. 🙂

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